Irrespective of the delivery method you choose, we always take responsibility up to the point of delivery, i.e. if your parcel goes missing or the contents are damaged, we will replace the affected items at no cost to you.
Please note that the time taken to ship an item is listed on each product's detail page. For example, "Usually shipped within 2-5 working days" means that it will take us 2-5 working days to get the product from our supplier. The delivery times listed below apply once we ship the item to you.
Service | Main Centres | Regional Areas | Free Delivery Threshold |
---|---|---|---|
Economy Courier - Orders of R600 or More | Free | Free | R600 |
Economy Courier - Orders Under R600 | R75 | R80 | R600 |
Pargo Collection - Orders of R600 or More | Free | Free | R600 |
Pargo Collection - Orders under R600 | R80 | R80 | R600 |
Collect from Loot Head Office - Westlake | Free | Free | N/A |
* Please note, delivery costs outside of regional areas may vary and will be displayed on checkout.
We currently offer four methods of delivery.
Main centres include properties within a 50km radius of the major cities in South Africa. If you are not in a main centre, it may take a few days longer. We do not deliver by courier to plots, farms, mines, military bases, major chain stores, power stations, game reserves and lodges, airports or harbours, and should your delivery address fall into one of these categories you will be liable for the extra costs incurred in delivering or returning the parcel.
To get to the our offices, take the M3 south from Cape Town until you reach the end of the motorway. Turn right at the traffic lights. At the next set of traffic lights, turn right again into Westlake Drive.
If you're coming from Ou Kaapse Weg, turn right into Steenberg Rd at the traffic lights at the bottom of the hill. Then take a left at the next set of traffic lights into Westlake Drive.
From Westlake drive, continue straight, go through the traffic circle and the Westlake Business Park security, into Bell Crescent. Take your first right, follow the bend to the left.
Just after the bend you will see Khutaza Park on your right. You will find our reception through the third set of glass doors (Unit 3).
Our office hours are Monday to Friday 8:30am - 4:30pm, and we're open for collections on Saturday from 8:30am - 1:00pm. We are not open on Sundays or public holidays. We don't charge for delivery if you choose to collect.
COPYRIGHT © 2025 AFRICA ONLINE RETAIL (PTY)LTD. ALL RIGHTS RESERVED. Khutaza Park, 27 Bell Crescent, Westlake Business Park. PO Box 30836, Tokai, 7966, South Africa. info@loot.co.za
All prices displayed are subject to fluctuations and stock availability as outlined in our Terms & Conditions